Good questions.
Everything you need to know before your first clean. Still wondering about something? Contact us.
How is my price calculated?
One hourly rate for a team of two: $110/hr for regular and deep cleans, $120/hr for move-outs. Your time is based on your home size, its condition and pets, plus any add-ons. Our estimate page shows the full breakdown.
Is the estimate my final price?
Your estimate is based on the size and condition you tell us. The team confirms your final price when they arrive. If the home is different from what was described, they check with you before starting, so there are no surprises.
Why always two cleaners?
Two cleaners get your home done faster and more thoroughly, so you get your day back sooner.
Do you bring supplies?
Yes. Our teams bring all their own supplies and equipment.
Are your teams insured and background-checked?
Yes. Every cleaner is insured and background-checked.
Do new regular clients need a deep clean first?
Yes. Your first visit is a deep clean so every regular visit after stays quick. Your first deep clean is $75 off.
Do you clean homes with pets?
Absolutely. Just let us know when you get your estimate, since pet hair adds a little time.
What about parking?
Please provide free parking for the team: a driveway, guest pass, visitor or loading spot. If there is none, a $15 parking fee is added.
How does payment work?
We keep a card on file when you book and charge it after the clean. No deposits.
What is your cancellation policy?
Cancel or reschedule free with 24 hours' notice. With less than 24 hours' notice, there is a $50 fee.
What if something was missed?
Tell us within 48 hours and we'll come back and fix it free.
What isn't included?
Outside windows, carpet shampooing, moving heavy furniture, washing full walls or ceilings, and biohazards like mold or pest waste.
Ready for a calmer home?
See your estimate in under a minute. No obligation, no account.